Enjoy being around people? Love working with fun and exciting technology? As a member of our retail sales team, this is what you do every day! As a Retail Sales Associate at Wireless Lifestyle you are the FIRST point of contact, the Go-To person, the Provider of knowledge and solutions to our customers. Whether delivering product information, helping to diagnose a phone issue, or completing a sale with an excited consumer, you connect customers to the products and services that fit their wireless lifestyle!
As a member of the sales team, you will have continuous training, a supportive leadership team, and energetic like-minded team members that work every day to achieve goals and celebrate Big! We provide opportunity to improve and enhance the wireless needs of our customers and the career paths of our associates. With innovative products, an exceptional customer experience, and a dedicated culture of success, we make working in technology an exciting lifestyle!
The Retail Sales Associate is responsible for providing an outstanding customer experience, meeting the needs of our customers by providing solutions to their service and product needs, and achieving personal sales goals. The Sales Associate will participate in outbound activities that market our brand and products to bring in new customers as well as continue to maintain relationships with existing customers. Sales Associates are trained and prepared to answer service and product questions, walk every customer through their decision-making process, and build a personal and professional brand that brings them success!
ESSENTIAL FUNCTIONS OF THE POSITION:
Greet incoming customers; establishing the customer experience upfront
Meet and exceed key performance objectives and monthly sales goals
Perform as the sales consultant to determine solutions and options for customers based on personal or business wants and needs
Participate in regular outbound activities that promote new customer activity
Complete regular sales and operational store duties, not limited to cleaning, stocking, customer calls, counting inventory, tag changing, store layout changes
Adhere to company policies by ensuring accuracy, completion, and security with all sales and operational paperwork
Complete store opening and closing duties
Maintain high customer service scores
Complete diagnostic services and next step instructions for customers
Additional tasks as assigned
High school diploma, or equivalent
Previous retail experience; 6 months preferred
Previous sales experience, preferred
Reliable transportation to accommodate immediate or advance notice of presence
Flexible schedule of availability to support traditional retail hours that include days, evenings, weekends, and holidays
Strong communication skills with the ability to read and write the English language
Basic mathematical skills; ability to use a calculator
Ability to use and operate basic functions of a computer, including g Microsoft Office
Excellent organizational and problem solving skills