Desktop Support / Deployment-Nyc-abhishek

Employment Type

: Full-Time


: Customer Service/Call Center

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Hi, We have an urgent position given below, if you are interested then please revert back with your updated resume and best contact details to andy@technocraftsol(dot)com. Position: Desktop Support / Deployment (NYC) Location: midtown Manhattan NYC Duration: 6+ Months Must Speak Mandarin(Chinese) Face to Face is must Job Description: - Assist in the installation of new workstations and hardware to existing workstations - Assist in the deployment of Windows 10 to all workstations and address any issues that may arise - Ensure all user files and the necessary applications have been restored to the workstation post migration - Ensure all workstations exist within each endpoint management platforms and resolve any inconsistency - Implement new McAfee Server and deploy McAfee DLP to all non-US branches in North and South America - Apart from project related tasks, the consultant will also assist the PC Support team with their daily workload (helpdesk request/tickets) Job Requirement: - Bachelor s degree or above in IT or related fields is preferred - Experience with installing and configuring computer hardware, software, systems, and peripherals (printers and scanners) is required - Good communication skills and ability to guide non-technical users is required - Proficiency with Microsoft Office and familiarity with Windows 10 Enterprise environment is required - Familiarity with Avamar, Ivanti s LANDESK, McAfee, and Symantec is preferred
Associated topics: deskside, help desk, network, patient, service, support, support specialist, technical, technician, technician ii

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